Mobile Sales Order Processing

R K W Foods specialises in the import and distribution of Polish food, with an extensive range which features over 3000 products from dairy produce to cured meats and sausages, soft drinks and fruit juices, snacks, ready meals, herbs and spices, condiments, confectionery, flours and pulses, jams and pickles, baby foods, infant formulae and much more.

The origins of the company began 15 years ago when the company first started to import products from Poland into the United Kingdom. Two years later the first weekly container supplies of food products began to arrive. Direct supplies from producers quickly followed in 1998, leading to the first Cash and Carry being established in 2001 featuring a warehouse of 400m2. The year 2004 saw considerable growth demanding a new Cash and Carry of 1,000m2.

As R K W Foods continued its rapid growth over the next couple of years a logistics centre was the next logical step forward. In September 2007 the company moved into a 4,000m2 warehouse, furnished with modern refrigeration facilities. Thanks to this facility, catering for Cash and Carry as well as distribution, the quality of R K W Foods services to its clients is second to none. The company’s own logistics centre offers convenient conditions for Polish suppliers, ensuring continuity of supplies and an ever increasing product range.

Sales are managed by the R K W Foods team of highly trained sales representatives who visit customers using the very latest mobile technology to take orders. This came about after Stephen Parma from R K W Foods approached Barcode Products Ltd to help.

SalesForce Mobile is Barcode Products Ltd mobile sales order processing solution and, by working closely with R K W Foods, Barcode Products Ltd adapted the framework of SalesForce Mobile to suit R K W Foods business needs.

Now, all R K W Foods sales representatives are equipped with a reliable and easy to use PDA showing RKW Foods stock levels, prices, customer details, customer order history and account balances as well as special offers and promotions. The R K W Foods sales team can take orders and payments from their customers and send them wirelessly back to R K W Foods Head office for processing.

Les Howes, Business Manager at Barcode Products said, “Working with R K W Foods has been a pleasure. It has helped us to understand more about what our customers need in this challenging economic environment and we are very happy to have helped them streamline their order processing procedure and, in the process, save them money in the long-term.”

By integrating SalesForce Mobile into their existing accounts software R K W foods expect to see ROI from the purchase of SalesForce Mobile and 7 PDA units well within 12 months.

To find out more about SalesForce Mobile call Barcode Products on 08008 560 588 or email us.